Course Methodology
This course relies on self-analysis questionnaires so participants can find out and apply their preferred
method of communicating with others. In addition, case studies, round table discussions as well as
role-plays will be used to make sure the contents of the course are clear and ready for implementation.
Course Objectives
By the end of the course, participants will be able to:
1- Apply the skills necessary to communicate in an effective manner.
2- Demonstrate their ability to communicate across cultures.
3- Employ techniques for listening actively and empathically.
4- Manage interpersonal conflict.
5- Handle feedback and criticism constructively.
Certification
GIPMD (Global Institute Projects Management & Development) certificate will be
issued on successful completion of the course
Target audiences
- Employees
- Supervisors
- managers
- People seeking to improve their communication skills both on and off the job