- People seeking to improve their communication skills both on and off the job
This course relies on self-analysis questionnaires so participants can find out and apply their preferred
method of communicating with others. In addition, case studies, round table discussions as well as
role-plays will be used to make sure the contents of the course are clear and ready for implementation.
By the end of the course, participants will be able to:
1- Apply the skills necessary to communicate in an effective manner.
2- Demonstrate their ability to communicate across cultures.
3- Employ techniques for listening actively and empathically.
4- Manage interpersonal conflict.
5- Handle feedback and criticism constructively.
GIPMD (Global Institute Projects Management & Development) certificate will be
issued on successful completion of the course