- Organizations who need to audit QMS against ISO 9001 requirements.
- Auditors or Quality Systems Managers wanting to add credibility with a widely accepted qualification issued by an UKAS approved certification body.
- Anyone wanting to satisfy the formal training requirements for IRCA certification.
Develop the knowledge and skill required to conduct a full audit of an organization’s Quality Management System (QMS) to ISO 9001:2015.
Gain the confidence to effectively audit a QMS in accordance with internationally recognized best practice techniques. Demonstrate your commitment to quality by transforming existing auditor skills to ISO 9001:2015. Consolidate your expertise with the latest developments and contribute to the continuous improvement of the business.
You’ll grasp the key principles and practices of effective QMS audits in line with ISO 9001:2015 and ISO 19011 “Guidelines for auditing management systems”. Using a step-by-step approach, you’ll be guided through the entire audit process from initiation to follow-up. Over 5 days, you’ll gain the knowledge and skills required to undertake and lead a successful management systems audit. Learn to describe the purpose of an ISO 9001:2015 QMS audit and satisfy third-party certification. You’ll acquire the skills to plan, conduct, report and follow up a QMS audit that establishes conformity and enhances overall organizational performance.
What will you learn?
► Gain the skills to plan, conduct, report, and follow up an audit in accordance with ISO 19011.
► Identify the purpose and benefits of a QMS.
► Explain the role of an auditor to plan, conduct, report, and follow up an audit in accordance with ISO 19011 (and ISO 17021 where appropriate).
How will I benefit?
► Purpose of a QMS and ISO 9001 principles.
► Essential definitions and terminology.
► Analyze ISO 9001 clauses and identify conformance with requirements.
► Role and responsibilities of an auditor/lead auditor.
► Plan and conduct an interview with top management.
► Evaluate an organization’s quality policy and objectives.
► Prepare an on-site audit plan with audit trails across processes and team members.
► Audit processes for conformance and effectiveness.
► Prepare thoroughly for audit and produce process-based checklists.
► Gather and evaluate objective evidence.
► Identify conformance and non-conformance with requirements.
► Report findings accurately against requirements of ISO 9001.
► Write and grade non-conformity reports and evaluate proposals for corrective action.
► Relate your audit findings to the policy and objectives of the organization.
► Present your overall evaluation to top management.
Learners who pass both the examination and continuous assessment will be issued with a “Certificate of Achievement” that satisfies the formal training for an individual seeking certification as a CQI / IRCA auditor/lead auditor. The “Certificate of Achievement” is valid for a period of five years from the date of the last day of the course for the purpose of certifying as an auditor with the CQI / IRCA.
Learners who do not pass the continuous assessment and have been in attendance for the full duration of the course will be issued with a “Certificate of Attendance”.
Learners who fail the written examination and pass the continuous assessment will receive a “Certificate of Attendance” and will be allowed to re-sit the examination within 12 months of the end date of the original course.